Medway Foodbank operates under a registered charity.
Help in the Community is the charity responsible for Medway Foodbank, which operates as part of the Trussell Trust, a national network whose aim is to end UK food poverty. Clients access the foodbank via a voucher system. Vouchers are issued in over 100 partner agencies across the Medway towns. These are redeemed in one of 9 centres, open over 6 days of the week.